Shipping and Delivery Fees

Time until product arrival

Please allow approximately one week from the date of order for the product to arrive. After receiving your order, the product will be picked up from the store or warehouse, inspected, packed, and shipped. Please note that delivery may take longer than usual during Golden Week and the New Year holidays. For more information, please check the shipping notification email.

About confirming shipping information

If we determine that confirmation is necessary regarding the information you have entered, we may contact you by email or phone. Thank you for your understanding and cooperation.

Shipping Fees

We set flat shipping rates for the following categories (Hokkaido, Honshu, Shikoku, Kyushu) according to the size and weight of the product after packaging. Please note that we set separate shipping rates for Okinawa and other islands.

Shipping fee category Approximate size and weight (after packaging) Uniform Area Okinawa and Islands
Small size Three sides less than 100cm / 10kg or less 4,000 yen 6,000 yen
Medium size Three sides less than 160cm / 30kg or less 6,000 yen 13,000 yen
Large size Three sides less than 200cm / less than 50kg 9,000 yen 26,000 yen
Special Size Three sides less than 260cm / less than 50kg 13,000 yen 50,000 yen

*Shipping costs include consumption tax and packaging fees.
* Please note that items with one side exceeding 200 cm, items with a total of three sides exceeding 260 cm, and items weighing more than 50 kg will be classified as "category: consultation required" and will only be sold for shipping by charter flight or in-store collection, so please contact us before purchasing.

Regarding simultaneous purchase and bundling of multiple products

Due to the nature of the products being one-of-a-kind items with different weights and sizes, we do not ship multiple items together. Also, if you purchase multiple items at the same time, the correct shipping fee may not be displayed. If we are unable to charge you the correct shipping fee due to this, we will charge you separately for shipping, so we apologize for the inconvenience, but please purchase each item one by one.

About store pick-up

All products can be picked up at the store. If you would like to pick up your purchase at the store , please contact us in advance using the inquiry form .

About international shipping

Delivery areas for regular orders are limited to within Japan. If you would like to ship overseas, please contact us in advance using the inquiry form . Shipping fees may be high depending on the size and weight of the product, as well as the country or region of the destination.